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Your terms and conditions of use

 

ioomobile provides website features to you subject to the following conditions, which you accept in addition to any other policies put forward by ioomobile.com.

The products listed on ioomobile.com are sold in accordance with the terms and conditions set out below, to those legally able to conduct such transactions and accept the terms and conditions of sale.

We reserve the right to alter, add or remove parts of these Conditions of Use at any time. It is the responsibility of the user to verify Conditions of Use prior to each use. Continued use of the site constitutes the acceptance of and agreement with said changes.

Use of the site

License and site access

Limited, non-exclusive, revocable license to access and use the website for non-commercial purposes is given to users visiting ioomobile.com. Downloading (besides page caching) or alteration of the website, or any portion therein, without express written consent of ioomobile.com is forbidden. Linking to the home page of ioomobile.com is permitted on the condition that links do not portray ioomobile.com, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive manner.

Prohibited uses of the site

Unauthorized use of the website terminates any and all licenses and permissions granted by ioomobile.com. The Conditions of Use do not include the rights to: 

  • interfere or attempt to interfere with the operations of the website;
  • bypass any measures used to prevent or restrict access to any portion of the website;
  • use any automated means to access the website or its systems for any purpose or to duplicate, scan, test or monitor any portion of the website, or reproduce or circumvent navigation or presentation of the website, or to obtain or attempt to obtain any materials, documents or information through any means not already made available through the website;
  • to impede the infrastructure of the website or any of the systems or networks that make up or are connected to the website;
  • gather, distribute or employ data available or taken from the website, including product information and prices;
  • copy, relay, sell, loan, disseminate, publish, post, or perform any content of the website;
  • alter, download (besides page caching), copy, or resell the website, in parts or in entirety;
  • extract the account information of website users for any other person or body;
  • alter trademarks, logos, or other proprietary information (including images, text, page layout, or form) belonging to ioomobile.com;
  • use ioomobile.com’s name, trademarks, service marks or logos in any meta tags or "hidden text", or their use in links without express written permission

Termination of access

Users of the website agree that ioomobile.com may, at its sole discretion and without notice, terminate or suspend access to all or any parts of the website (including a user’s personal Account), and that ioomobile.com will not be liable to users or any third party for termination of access to the website, for whatever reason, including (but not limited to):

  • unauthorized access to the website, or being an accessory to such actions
  • tampering with software security features limiting use of or guarding content available on the website
  • alteration of the website or services available on or through the website
  • violation of Conditions of Use or applicable laws
  • failure to make payments
  • suspected or actual infringement of copyrights or trademarks
  • unforeseen operational difficulties
  • requests by law enforcement or other government agencies

Intellectual property rights

Copyright

All content included on the website, including text, graphics, logos, user interfaces, buttons, icons, images, audio clips, digital downloads, data compilations, and software, is the property of ioomobile.com or its suppliers or licensors and is protected by applicable copyright laws. The design, selection, layout and compilation of content on the website are the exclusive property of ioomobile.com and protected by applicable copyright laws.

User content

Where allowed, users may submit reviews, comments, and other content on the website. When submitting such content, users may not use a false e-mail address, impersonate any person or body, plagiarize, or otherwise mislead as to the origin of any such content. By submitting content to the website, users agree the information submitted is accurate, does not violate these Terms and Conditions (copyright, trademark, privacy, personal or proprietary rights inclusive), will not cause injury to any person or body, and will not constitute libelous or otherwise threatening, abusive, obscene, or unlawful material, or include computer viruses, commercial solicitations, political campaigning, or any form of “spam”.

ioomobile.com has the right to screen, survey, edit or delete any activity or content. ioomobile.com does not, however, regularly review user content, and assumes that all user-submitted content complies with these Conditions of Use. User content that does not comply with these Conditions of Use can be reported to ioomobile.com.

All user-submitted content shall be and remain the property of ioomobile.com, and constitute an assignment to ioomobile.com of all worldwide right, title and interest in all associated copyrights and intellectual properties. ioomobile.com will own exclusively to these rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any user content, including its reproduction, disclosure, alteration, adaptation, publication, display and distribution, without compensation to the user. ioomobile.com is not under any obligation to maintain said content, to pay any person or body for submitted content, or to reply to submitted content. Users also grant ioomobile.com and its affiliates the right to use the names provided attached to such content, if these parties choose to do so.

ioomobile.com takes no responsibility and assumes no liability for any content posted on the website by users or other persons. Any opinions, advice, recommendations, statements, services, offers or other information are those of the respective authors and not of ioomobile.com. It is the responsibility of users to evaluate the accuracy, completeness and usefulness such data posted by customers or other persons on the website.

ioomobile.com assumes no liability for any damage resulting from infringement of copyrights or proprietary rights in any user-submitted content, or from any other harm arising from said content.

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Regional intellectual property rights

Customers of ioomobile.com are located worldwide, thus it is impossible for ioomobile.com to confirm whether import and sale of any product may conflict with local exclusive distribution rights in effect from time to time or otherwise constitute a violation of local law.

ioomobile.com makes every effort to ensure products are authentic and legitimate. Import and sale of certain products on the website may, however, not be permissible in all countries due to customs regulations and local copyrights and trademarks.

By purchasing a product(s) from ioomobile.com, customers agree that such purchase(s) comply with the laws of the country to which delivery of the product(s) is to be made, and authorize ioomobile.com to arrange for clearance of customs in their place for the product(s) they have purchased. Customers will be the sole “importers” of the product(s). ioombile.com will not be responsible for any liability arising from conflicts at customs (including seizure) due to (but not limited to) copyright and trademark laws.

Paying for ioomobile.com products

Methods of payment

Customers agree to pay all fees incurred in connection with their purchases at the rates in effect when the charges were incurred.

Customers are responsible for paying any unauthorized amounts billed to their credit cards by any third parties, as well as any charges at the rates in effect when the charges were made. If ioomobile.com does not receive payment from the credit card issuer or its agent in question, customers agree to pay all amounts due upon demand by ioomobile.com.

Unless expressly put forward by ioomobile.com, no other payment forms other than PayPal are accepted.

Taxes

You are responsible for paying any governmental taxes imposed on your purchases, including, but not limited to, sales, customs, use or value-added taxes. ioomobile.com will automatically charge and withhold any applicable tax(es) for orders to be delivered to any jurisdictions that it deems is required.

Currencies

All products sold on ioomobile.com are in US Dollars.

Payments made by credit card in a currency other than US Dollars will be converted to US Dollars at the exchange rate determined by a given customer’s credit card issuer, and may include an amount payable to that issuer.

ioomobile.com does not provide cash refunds to customers. However, in the event that any such refund were to be made in the future to a customer who had previously paid in a currency other than Hong Kong Dollars and such refund was made through the customer's credit card, then the credit card issuer would determine the applicable exchange rate at such time as provided above.

ioomobile.com will not be liable for fees or charges connected to currency exchange or any losses incurred as a result of changes in exchange rates. No refunds will be made to customers resulting from fluctuations in currency rates.

Product descriptions and prices

Product descriptions

Products offered on ioomobile.com may have descriptions provided directly by manufacturers. As such, ioomobile.com does not represent or warrant that product descriptions on the website are accurate or complete. If a user purchases a product(s) from ioomobile.com that is not as described on ioomobile.com, the user’s only remedy will be returning the product(s) in unused condition.

Although every effort is made for accuracy of product images, ioomobile.com cannot guarantee the colors of products viewed on the site match those of the actual products, as that may depend on a given user’s monitor display.

Prices

The price of a product(s) cannot be confirmed until an order is placed. It is possible for prices to increase or decrease between the time that a product(s) is added to a shopping cart and when the purchase is actually made. Despite ioomobile.com’s best efforts, a small number of products may be listed with incorrect prices. If a price is found to be incorrect and is higher than the price given at the time of purchase, then ioomobile.com may either contact the customer for instructions before shipping/charging for the product, or cancel the order altogether and notify the customer of such cancellation.

ioomobile.com has the right to cancel any orders for products that have been listed at an incorrect price, contain any other incorrect information or typographical errors, or are unavailable for any reason. ioomobile.com will have this right regardless of whether an order has been confirmed or a credit card has been charged. If the customer’s credit card has already been charged and the order cancelled, ioomobile.com will issue a credit to the credit card in the charged amount.

Order processing, shipment, returns, warranties

Order acceptance

ioomobile.com is located in Hong Kong. The products listed on ioomobile.com are sold to those legally able to conduct such transactions and accept the terms and conditions of sale. Purchasing products from ioomobile.com constitutes an acceptance in Hong Kong of ioomobile.com’s offered products.

ioomobile.com may confirm customer acceptance by sending a confirmation e-mail to the address provided by the customer.

Passage of title

Title to products, and risk of losing said products, passes to the customer upon delivery to the common carrier selected by ioomobile.com to make the delivery.

Customers are obligated to take delivery of any products purchased notwithstanding that the quantity delivered may be less than the quantity ordered, provided that any amount charged to the customers shall be adjusted to reflect the lower quantity. Such discrepancy in quantity will not be deemed a material alteration in the terms of sale nor a breach of ioomobile’s sale of product(s) to customers.

Returns

ioomobile.com accepts returns, on the condition that the product(s) customers wish to return is in unused condition.

Warranties

ioomobile.com has no liability for any failure or malfunction of products sold on the website. Requests for technical service and support should be forwarded to manufacturers in accordance with the terms and conditions of warranties provided by those manufacturers.

User privacy

Although ioomobile.com takes reasonable steps to protect and prevent against unauthorized access to customers’ personal information, ioomobile.com cannot be responsible for the acts of those who do attempt and/or gain unauthorized access to such information. ioomobile.com will in no event be liable for any damages connected to a third party’s unauthorized access to customers’ personal information.

Other issues

Customer accounts

Customers are responsible for maintaining the privacy of their own accounts (including but not limited to passwords), and agree to accept responsibility for all activities under their accounts. Customers agree to notify ioomobile.com immediately of any misuse of their accounts, or any other security breach. Users may not use another’s account or password, or try to gain unauthorized access to ioomobile.com. Customers agree to provide and maintain accurate, legitimate, up-to-date, and complete information regarding themselves and their billing information as prompted in the registration process.

Third-party links

ioomobile.com may contain links to other websites, and is not responsible for examining or evaluating, and does not warrant the offerings of, any entities behind these websites or their content. ioomobile.com is neither responsible nor liable for the actions, products, or content of these websites.

User age

ioomobile.com does not intend for the website to be viewed or operated by individuals under the age of 18 without the supervision of a parent or guardian of legal age, and users under the age of 18 may use the website solely under supervision of said parties. ioomobile.com relies on parents or guardians to determine the appropriateness, access, and purchase of any content on the website.

Communications

Customers consent to receive communications from ioomobile.com by e-mail. Communication with users will be made through e-mail or site postings. Customers recognize that all communications ioomobile.com makes with them in this way legally constitute such communications in writing.

Disclaimer of warranties/limitation of liability

ioomobile.com makes no representations or warranties of any kind regarding the site’s operation, information, content, or materials. ioomobile.com does not warrant that the website, its servers, or outgoing e-mails are free of viruses or any other harmful constituents. IOOMOBILE.COM WILL NOT BE HELD ACCOUNTABLE FOR ANY DAMAGES CONNECTED WITH SITE USE. Use of the site is recognized by users as being at their own risk.

To the full extent permitted by applicable law, ioomobile.com disclaims all warranties related to products sold on the website. This disclaimer does not apply to any warranty offered by the manufacturer of a product.

Applicable law and disputes

Applicable law

By visiting ioomobile.com, users agree that the laws of the Hong Kong Special Administrative Region, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute that may arise between users and ioomobile.com or its affiliates.

ALL TRANSACTIONS COMPLETED THROUGH THE WEBSITE, INCLUDING PRODUCT PURCHASES, WILL BE DEEMED TO BE CONDUCTED UNDER AND GOVERNED BY THE LAWS OF THE HONG KONG SPECIAL ADMINISTRATIVE REGION.

Disputes

Any dispute, controversy or claim connected with user visitation to ioomobile.com or products purchased from ioomobile.com shall be submitted to confidential binding arbitration in Hong Kong conducted under Hong Kong law, except that, to the extent users have in any manner violated or threatened to violate the intellectual property rights of ioomobile.com, its affiliates, or licensors, ioomobile.com may seek injunctive or other appropriate relief in any appropriate jurisdiction and court. Arbitration shall be conducted under UNCITRAL Arbitration Rules by Hong Kong International Arbitration Centre. There shall be one (1) arbitrator. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. The place of arbitration shall be Hong Kong. The arbitration shall be conducted in the English language and any non-English language documents presented at such arbitration shall be accompanied by an English translation. The arbitrator shall state the reason upon which the award is based.

Severability

If any of these terms or conditions is deemed invalid, void, or for any reason unenforceable, that provision will be deemed severable and will not affect the validity and enforceability of any remaining statutes in the Conditions of Use.

Delay in enforcement

No delay or failure to take action under these Conditions of Use will constitute any waiver by ioomobile.com of any provision under these Conditions of Use.

Complete agreement

These Conditions of Use constitute complete agreement between parties and supercede all prior agreements or representations between them.

Indemnification

Users agree to defend, indemnify and hold harmless ioomobile.com and its affiliates from and against any and all claims, damages, costs and expenses, including attorneys' fees, connected with the use of ioomobile.com.


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